Chattermill raises £600K to use ‘deep learning’ to help companies make sense of customer feedback | Techno Rhyno

0
16



Chattermill, a London-based startup that uses ‘deep learning’ to help companies make better sense of customer feedback, has raised £600,000 in seed funding. Backing comes from Entrepreneur First — Chattermill is an alumni of the company builder — and Avonmore Developments, along with a number of angel investors, including Jeff Kelisky, CEO of Seedrs.

Founded in 2015 by friends Mikhail Dubov and Dmitry Isupov, Chattermill is one of a number of startups that are tackling the problem of how to sift through and respond to customer feedback and across multiple channels. With that data growing exponentially, the company is employing deep learning to help do the job in, arguably, a much more scalable and potentially more accurate way.

“We help companies understand and improve their customer experience: we give companies insight that helps them craft better products and services,” Dubov, Chattermill’s CEO, tells me. “Companies with best in class customer experience…

Read More at Source

LEAVE A REPLY

Please enter your comment!
Please enter your name here